Frequently asked questions

Answers to commonly asked questions.

What happens when I finish a course?

When you complete a course you can close the window and return to your homepage.

Things are not going well, how do I get help?

Click on the link in the footer to contact support and we will be right with you.

Who is Talisium?

Talisium is an Australian based provider of global health and medical CPD.  By partnering with the world's leaders in health education, Talisium provides you with access to Australia's most comprehensive collection of online learning.

What kind of courses are available?

That depends. Currently, we have more than 6,000 online courses available through Talisium and other providers but not all of these may be relevant and available to you. Your content library may be curated to provide you with courses that are relevant to your area of practice.

What healthcare e-learning can I access through Talisium?

We provide you with the ability to access and enrol into a wide range of courses covering everything from pain management, paramedic practice, communication skills and conflict resolution through to leadership and cultural safety.

Are the courses relevant to healthcare professionals in Australia?

Yes, absolutely.The content, which has been written by leading subject-matter experts, is relevant to healthcare professionals globally.  Whilst many of our courses were produced for the UK's NHS and some contain references to NHS practices and country specific legislation, the overall content is relevant to in all healthcare environments worldwide. We are always adding new courses specific to Australia and will update you when these are added.

Can I do the courses on my smartphone or tablet?

While access to the dedicated mobile app has not been included in your benefits package, you can still access most of the content from your smartphone or tablet provided you have internet access.  Most of the content, and more is being added all of the time, has been developed to be mobile responsive although if you cannot complete a course on your mobile then we recommend trying again on a tablet, laptop or desktop.  For some courses, you might need to view the course in landscape mode on your mobile device.

When will I get access to my course?

Once you have identified a course you want to complete and clicked on the "Enrol" button you will be able to start the course straight away.

Where do the courses come from?

The courses available through Talisium come from a wide range of course providers around the world. Our main criteria is that the course provider must be a highly respected, credible and evidence based provider of education content that is relevant to you. These include professional associations, academic publishing groups and universities.

How do I create my learning account?

Your account has been created for you by Talisium if requested by UWU.  If you would like to request access you can do that here.

How do I log in?

It's easy, click on the Sign in button in the top corner of the page.

Where do I find my course?

You will find courses that your have enrolled in or begun in My Courses on your homepage. 

How to tell if the course is right for you

When you search for a course of interest and click on the course tile or name, you will be taken to an information page where you can:
  • See who provides the course;
  • A summary of what the course is about;
  • The learning objectives for the course;
  • The price to enrol into the course (if any); and
  • The duration of the course.

Can I download the courses and complete them offline?

At this stage all courses require an internet connection.

Do I have to apply for a course?

No. Once you have access you can search and enrol immediately into any course.

Do I need any prior qualifications or experience?

Our courses and programs have been designed to meet the needs of a broad range of trainees and qualified healthcare professionals. For most courses, we do not ask that you hold certain qualifications or meet certain criteria.
Some courses are aligned to specialist medical curricula so there is a certain level of medical knowledge required in these cases. On the whole, however, the courses and programs are accessible to a broad audience of learners.

Are the programs accredited for continuous professional development (CPD)?

Our courses have been developed and are delivered by Talisium's global network of content partners and content providers including universities, medical Royal Colleges and various professional bodies whose work underpins CPD for healthcare professionals. 

Certificates of completion will be available and can be downloaded once a course has been completed. These can be used as evidence of learning for training and CPD purposes. You will need to check with your governing body about CPD standards and requirements.

Unless otherwise stated, certificates issued through Talisium are not qualifications of any formal assessment.

So, I finished my course, how do I get my certificate?

Certificates will be available at the end of your course for downloading and sharing.  A copy will also be available in your Profile.

Do I get to keep a record of my learning activity?

Yes, you can track your learning history and progress through your Profile.

Will I receive a formal qualification on completion?

Our courses and programs are designed for self-directed learning (unless otherwise indicated) . Healthcare training often requires practical, clinical training and experience alongside this e-learning. So, for this reason, unless otherwise indicated, our courses do not provide a formal qualification.

What happens to my learning history if I stop being a member of the union?

If you cease to be a member of the union, you will no longer have access to the Talisium Online Learning portal.  If you would like to retain your access, contact Talisium and discuss your options for subscribing to our open eLearning site and transferring your learning history.  If you do not wish to continue with your own subscription you will need to make arrangements to download copies of your documents to avoid losing your learning history.

I am having technical difficulties using the eLearning, what should I do?

Contact our support team here.

Why do my courses take a long time to load?

Some courses might take longer to load than others, this will vary and depend on the device you are using, the connection speed you have and the actual course. Some course pages contain rich and interactive content such as videos which can take longer to load than pages without that type of content.
Please do not click on the redirect link while the course is loading.

How can I provide feedback to Talisium?

You can send an email direct to the Founder and CEO, Tony Brennan. His email is

How can I unsubscribe from Talisium?

Your access is included as a member benefit so there is no need to unsubscribe.

Does Talisium share my details with third parties?

Absolutely not. Unless otherwise required by law, Talisium will never share your details with any third party. 

You can read our Privacy Policy.

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If you forget your password you can reset it here.

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